May 03, 2015 09:14 PM
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One Night at the Call Centre is a perfectly decent novel about a group of people working at a call centre.Shyam, the team leader is the main character in the novel, who struggles to get over his old girlfriend, Priyanka, who works in his team. To add to his shyam misery and unhappiness, his boss Bakshi is an irritating character who routinely takes credit for Shyam's ideas and hardwork.
Priyanka still has feelings for Shyam, but wants to make her mother happy, and her mother wants a "better match" for her. The other agents have their problems as well. Esha wants to be a model, but keeps getting told that she's too short.
Radhika's mother-in-law is making her life miserable. The man known as Military Uncle says little, and suffers in silence with his secret pain.
Their problems and interactions are told believably and engagingly through dialogue and flashbacks to dates between Priyanka and Shyam, which illustrate the deterioration of their relationship.
Then comes the moment that they receive, on Shyam's cell phone, a call from God. Ironically enough, this is the moment when the story goes straight to Hell. Each thing they do to "fix" their situation is more inappropriate and implausible than the thing before it.
A moral adult would find a better way to save a call centre than by terrorizing Americans with lies. Furthermore, if the thoroughly unbelievable turnaround of Priyanka followed by the thoroughly unbelievable rejection by Shyam followed by the thoroughly absurd and painful-to-read romantic car chase and reconciliation is any indication.
This novels has loads of spoilers, which makes it worth reading.
