Jun 27, 2012 02:23 PM
3335 Views
(Updated Jun 27, 2012 02:32 PM)
I had booked a ticket with Olivea Travels -Bangalore. The bus got cancelled 4 days before the trip due to some technical issues.
I was assured by olivea that I will get a refund within 10 days. It has been 40 days, and I have not got my refund yet. I have sent 35 mails to various people at olivea, at various position, from Assistant Operational Manager to Senior General Manager Operations. I had also mailed the sales team.
Most of the folks are too shy to reply back and some ( the sales team ) that do reply gives new email ids which don't exists.
Try calling the "toll free number" on their website. They do not have incoming facility on this number. They reply only if you threaten to sue them.
Don't travel by Olivea .. It is better to walk and go to your destination.
