Well its tge only cab service which has wide penetrance to tier 2 cities where uber are absent
Te price are good, the main advantage is if you are in a new city u can just order a cab with the app without going to autos or taxis who once know u r newcomer start hiking charge
The rates are premium but you know what you are paying for
Downside being lack of cabs nos atleast in cities like bhubaneswar, rourkela tgey really should improve upon it