Sep 01, 2016 12:40 PM
3186 Views
Firstly, the OLA mobile application does not work efficiently and precisely.
Availability of nearby cabs has always been a problem especially with OLA micro and the OLA mini.
OLA mini and OLA micro are virtually never available nearby our location and we end up hiring an expensive Cab!
There's just one time when I found an OLA micro nearby my location.
Coming to the driver support, They are always late.
As soon as I book a cab, the driver details come to my mobile phone and when I contact the driver he say's it'll take him 10 minutes to reach to my location.
After 10 minutes, when I call him again the time triggers to 5 more minutes!
That's insane!
Customers like me generally hires a cab when we are getting late for something and these OLA people add on to our heat.
The OLA team should be more accurate on their drivers and especially about the ola mini and ola micro cab locations.
OLA mini and OLA micro is the only reason why I opt for OLA as they are cheap but that does not happens, Most of the times!
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