Mar 02, 2015 12:39 PM
13507 Views
I'm very tempted to write this review after the recent experience I had with OLA.
I have been a regular user of OLA cabs for a very long time now. Off late, in one of my trips I had differences in the trip fare. When the to and fro fares were not same, I seriously doubted a fare tempering and hence wrote a very elaborate complain mail to the OLA customer service team(In FB and on their homepage).
The result was surprisingly awesome. Not only did they response very quick, they also resolved all my issues and refunded the excess amount(rs, 49/-) that was incorrectly charged off me. And to top it off, they credited 200 ola money to my ola account for my future ride. Such customer service is exemplary and will definitely pave way for better successful future endeavours of OLA.
Great customer service, Team OLA.
