Mar 24, 2014 01:56 PM
8494 Views
Don't trust them. If you want to leave on time then please book other cabs such as Meru, Taxiforsure, Easy Cabs etc. This was my experience. Booked a cab at 3:00 PM, got a message at 2:15 that CAB is ready and sent me the cab driver number. But exactly when it was time to board the cab, I was called at 2:50, the cab driver said the cab has been cancelled. I called the customer care, only to hear their apologies and stuff. Worst service. They don't care about the customers. No proper process followed to inform the customer if in case they are not able to provide the cab. CRN4942722
1st message
Say Ola to your driver Venkatesh (990086xxxx) for CRN 4942722. White Tata Manza KA 01 AC 7764 to pick you up @ 3:00 PM, 23 Mar. Call 080 33553355 for support.
2nd message
Ola, we're early! Just in case you'd like to board your cab before your pickup time, we're ready!
3rd message just before 3:00PM
Ola! Your booking CRN4942722 has been cancelled due to a delay. We deeply regret our inability to serve you. For queries, call 080 33553355.