Jun 20, 2016 08:04 PM
3910 Views
(Updated Aug 30, 2016 09:07 PM)
After having fallen for their agressive advertising on the TV I used Ola a couple of times. Both times I was hit by a peak charge forcing me to pay 1.6 times normal rate the first time and then 2 months later 1.8 times the normal rate.
This they dont tell when they advertise.
When queried the driver simply showed his device and said they dont set the rates, the company does.
Beware. Dont be cheated. There really is nothing to go for this cab service.
In fact, they even cancelled the pick up once without warning last year. I treated it as a one off and forgot about it. But when looking at the bigger picture, all I can now see is they are not only extremely expensive(thanks to the dodgy peak hour charge) but also unreliable.
UPDATE:
I received an email from Ola saying that for Ola Micro no peak rates will be charged and yet I was charged again 2.2 times! Shame on you Ola for blatant lying and cheating. You have lost a customer for good now. I will never ever use Ola again. I have uninstalled the Ola app now.