Nov 20, 2015 08:43 PM
10344 Views
Today had worst experience . I booked this ola cab from chinchwad to Pune(Kalyaninagar) the message says I would pay 1.2 times the usual charge(due to peak hour surcharge) but when I was paying the bill it came as a surprise as the bill came more than that, when I asked for bill the driver said Ola cab does not issue bill for payment(no receipt for payment is given by company) that surprised me and as I spoke to customer care the man named Tushar replied and not only justified the over charge(more than the surcharge of 1.2 times usual charge) but supported the driver saying Ola does not issue receipt for payment.
In comparision I had booked Taxi for sure couple of days ago and not only the later charged genuinely what is due also immediately after payment a receipt was sent through sms and also mail.
I feel the Ola cab which was in news for its misbehavior with passenger and worst customer care service is surely a cab service that customer should avoid.
