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56%
3.59 

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White-labelling items
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 22, 2020 10:30 AM 2505 Views (via Mobile)

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Recently I bought an anti-dandruff shampoo and conditioner claimed to be an imported product of Superdrug UK. To my surprise there was no external sealing on the product neither there was any leak proof seal on the cover. When I wrote to their customer support they simply replied stating that "We only buy our inventory from authorized distributors of the brand" that's a simple copy and paste answer. They are passing on the bucks to others. If that's so the distributor is supplying items made in India as imported by white-labelling them. These people can not be trusted.


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Brand Response

Hey, apologies for the inconvenience caused. We would like to inform you that our customer care executive has responded to your email (ticket #6032726187) with all the details, please have a look.

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By: nykaa | Oct 23, 2020  03:32 PM Comments 1

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