Mar 24, 2016 01:43 PM
12455 Views
I came to know about this through one of my friend who invited me to shop on nykaa. This website generally sells the cosmetics products at a discount rate. I had purchased Adidas Deodorant and it was assured that the product will be delivered within 5 working days.
Cons: Delay in delivery. Product Quality is awful.
Firstly the package was received by me after 10 days from the date of placing the order and secondly the deodorant which I had ordered had crossed its expiry date and was not suitable to be used. I made a compliant to the customer support team of nykaa but didn't got any assurance from them.
After several complaints they told they will replace the product and they did so but the whole process took them 10 days and I had to wait for such a long period and this was the worst experience I had with any online shopping site,
I would recommend all of you to be please be aware of this website.
