Mar 21, 2024 12:36 PM
109 Views
(Updated Mar 21, 2024 12:37 PM)
Recently I made a purchase from Nykaa the order was for 2 Products and 3rd one was free under offer.
Order Number: NYK-197229189-0755282
Product details mentioned below.
Maybelline New York Baby Lips Color Balm - Cherry Kiss+ Berry Crush(8gm). Price: 297.91
COSRX Advanced Snail 96 Mucin Power Essence(100ml). Price: 1228.52.
Free NIVEA Nourishing Body Milk Body Lotion - 75 m.(Free under Offer)
My total bill amount is of Rs 1526.43 which was paid in advance. Further, upon delivery one product was missing which was COSRX Advanced Snail 96 Mucin Power Essence(100ml) against which I made a missing product complain to nykaa which they refused to accept and neither they accept to deliver the missing product nor refunding the amount.
I also made a complain on National Consumer Helpline(Grievance Number: 5596477). Let see what response will I get from NCH.
