This bus service deserves 0 star.I travelled from Madiwala(Bangalore) to Chennai.My boarding time in madiwala is 5:30 PM but bus came at 6:40 PM.There is no attender or driver number in the ticket, I got the driver number by contacting neugo customer care.It takes 3+ hours to reach hosur.I don't know why they are stopping unnecessarily.Simply stopping the bus and driver standing outside.Passengers are forced to sit in some other seats other than their booked seat.There is some arguments happened between passengers and attender.My arriving time is 11:45 PM.But It was 12:30 AM, still I was not even reached Vellore.They just stopped there for charging for around one hour simply by turned off the AC.Any travels bus towards a state , driver or attender should know that state's language.But here no one knows Tamil.I dont know how people will communicate , those who doesn't know any other language.And one more worst thing happened with Red Bus for that booking.In ticket, It shows like travel time takes 30 hrs to reach Chennai from Bangalore.I tried to contact red bus customer support there is no proper number there.Price is also too much.Worst ever travel experience in my entire life.Kind request to all who and all reading this don't choose neugo for your travel.You will suffer for sure.
