Jul 26, 2013 12:01 PM
8720 Views
Have you noticed that at times the balance in your DND flyway card does not show up.....it is when they overcharge multiple swipes for single passage.
DND Flyway (noida) is denying its customer the right to know the balance on Pre-paid cards by intentionally keeping their displays out of order under the excuse of moisture even in the month of May and June. After much protesting the display works for a day or two and again it disappears.
One has to constantly check with their customer service to be sure they are not over-deducting when the gate does not open in one-go and the card has to be swiped 2nd or 3rd time on the same instance.
Do not get trapped in their offer to swap your card as they will not link your old card to the new one and make you go in circles as they believe customers do not have a choice but to use DND Toll plaza and therefore DND can get away with their monopolistic high pedestal approach of not providing the customer with their rights and with overcharging at their free will.
In the name of saving your time and offering you a (prepaid) CARD, they can fleece you of your hard earned money........slowly and SILENTLY.
Ignore at your own risk and peril...
