MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

93%
4.52 

Customer Service:

Seller/Buyer Responsiveness:

Quality of Ads:

User Friendly:

Ease of Transaction:

+91-9241700000

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

AT YOUR OWN RISK
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jul 13, 2021 08:57 PM 459 Views

Customer Service:

Seller/Buyer Responsiveness:

Quality of Ads:

User Friendly:

Ease of Transaction:

My cousin had got his house through NOBroker and he referred me try them, first they will show some irrelevant properties then I had to make them realise and later I got this place was my cousins words to me.


Now getting into my story, I went in for a 2999+18% gst plan, whereby I was assigned with a so called dedicated tenant relationship manager by name Arun. His first intro call with me was very good, he said sir this is an important call and you need to give undisturbed 20 to 30 minutes to me and I also obliged to him. Then started the drama all that he was suggesting was just from the listing which features in the usual app as many of them did not meet the specifications discussed on the first day. Worst case examples he recommended a place which was more than 35 km from my area of preference. I understood this was not going to lead anywhere and I placed a request for change in relationship manager, I was assured within 48 hrs new person would be assigned but no action for more than a week and I was contactless this whole week. The next week again I made a request referring to the previous request and I was told in another 48 hours I would be assigned a new manager. Yes after 48 hours another person was assigned meanwhile the government had imposed lockdown whereby no movement is possible. So I requested the new manager to wait till the lockdown is over. I do not even know the name of the new manager as there was no interaction with her, vaguely remember something like grace.


By the time the lockdown was lifted my plan got expired and even before that I used to get lot of allied services call from them for shifting and other things and quality assurance, I have pleaded my grievances with everybody and all would say sir need not worry we will take care. To all these people I have requested them to consider in giving a grace time for the validity of the plan considering the lockdown. I have made these requests before the expiry of the plan.


no use.


How many properties do you think I have accessed the contact number it is just 11 for the whooping amount of 2999+18% gst.


Ruthless Robotic services is what you get from Nobrokers.


Plan purchase date14/04/2021


Date of lockdown 23/04/2021


Date of plan expiry 29/05/2021


Date of lockdown relaxation for my sector 5th July/2021


Number of contacts eligible for the plan 50


Number of plans seen 11 that also irrelevant and chennai outskirts also


Plan name RELAX but you will get STRESS


NO EXAGGERATION ONLY REAL, This has the provision to upload only 2 photos, I am sorry photo is not getting uploaded


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi Suren, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.

Upload Photo

By: nobroker | Jul 14, 2021  01:33 PM Comments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Nobroker
1
2
3
4
5
X