While pitching in for taking the premium tenant plan they will make lots of big promises of more property availability which unlocks after taking premium plan, but in reality you see the same property which is available even when you are not under the premium plan. They will randomly unlock owner contact details even if you have shortlisted and not unlocked. Randomly some notification will come in the middle of the night for a property which is beyond your budget and requirement, so that they can waste your quota of allotted contact. The customer service is designed to not listen and make excuses if you raise any concern. The relationship manager assigned to you is as good as an automated scripted system. You yourself can make much better informed decision. So don’t fall for any of their higher plans. They are all designed to fool you into spending big for no tangible substance.