MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Niva Bupa Health Insurance Image

MouthShut Score

21%
1.25 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

New Delhi, India India
MAX BUPA REFUSES TO PAY INSPITE OF COURT RULING
Sep 14, 2016 09:10 AM 46035 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Max Bupa Health Insurance refuses to pay Breast Cancer Survivor in spite of Court Order


I feel its better not to invest your health with these so called ‘CONCERNED’ Health Insurance companies if they are the ones who are going to cause one all the pain & anguish!


In the year 2012, 18th of October, I had got diagnosed with breast Cancer and was operated thereupon within a week followed with Chemotherapy and Radiation therapy which ended on 30th April 2013. We had taken a family floater policy of Rs. 400,000 with MAX BUPA HEALTH INSURANCE in June same year.


After my treatment when we claimed the amount spent, MAX BUPA rejected our claim giving frivolous reasons. I approached the consumer court of Gurgaon in April 2013 asking for justice. The court passed the judgement in Nov 2015 in my favour, but still MAX BUPA HEALTH INSURANCE didn’t pay me within the stipulated time of 40 days. We then filed an execution which was also not adhered to by Max Bupa!


Its been 3 years post my treatment but I am still playing ping pong between our legal system and Max Bupa Health Insurance Company, who does not have the ethics to follow orders given by India’s Judiciary - much less the regard for its customers who trust the company with their health & finances.


Priyanka Verma


Mascot


DELHI PINKATHON, 2016


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Hi Priyanka, we apologize for the inconvenience caused to you. Could you please share your contact details for our team to get in touch with you.
Regards,
Max Bupa Team.

Upload Photo

By: maxbupa | Sep 21, 2016  01:48 PM Comments 1

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Niva Bupa Health Insurance
1
2
3
4
5
X