MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Niva Bupa Health Insurance Image

MouthShut Score

21%
1.25 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Bangalore India
#1 Cheaters in Health Insurance
Jan 13, 2014 11:03 PM 256379 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I took Health Insurance Policy for my mother aged 57 during 2012 Oct(premium 13k).


I renewed it in 2013 Oct also without lapse(Premium 15k).


During policy taking, I had reported that my mom is suffering from Diabetes Mellitus & Hypertension.


Unfortunately my mother was hospitalized in 2013 Dec.


She had to be operated immediately and I took her to a Max Bupa networked hospital.


To my surprise the'cashless' request was right away rejected asking me to go reimbursement.


Hospital bill was around 4 lacs, and I submitted all the original bills & reports to their Bangalore Koramangala office.


I had to wait for almost 45 days after submitting but at last, they even rejected the reimbursement giving silly reasons.


I went under heavy loss as I had maid huge loans, relying on this Max Bupa.


I have suffered to the core & I don't want anyone to go through the phase I went through.


Request you to never consider MAX BUPA in your dreams also.


No.1 CHEATERS and BAD BUSINESS ETHICS. BEWARE OF MAXBUPA!


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Mr Seshadri, As mentioned earlier, we have not received any communication regarding the said ailment, during sourcing of the policy. Hence, we still maintain our stand of not being able to honor the mentioned claim as the same was denied basis the clause 5g3ii of Terms and conditions sent along with the policy document for your reference.
We deeply regret the inconvenience caused to you and your family.
Many Thanks,
Team Max Bupa

Upload Photo

By: maxbupa | Jan 22, 2014 07:18 PM  (Updated Jan 22, 2014 07:20 PM) Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Niva Bupa Health Insurance
1
2
3
4
5
X