Dec 26, 2012 11:49 AM
12117 Views
We bought a bed from @home for 60k (59.9k) in Aug 2011 after confirming with the sales guy that bed is made of solid rubber wood and not imported Malaysian wood or MDF wood.
Later the guys who have come to fix up the Bed while delivering took almost a day to do it, telling that there is a small fault in the design and they can correct it. We used it for a week or so, left India and back after 7 months. We found bed started making weird sounds and also angle was faulty. Called up @home only to listen that warranty period was over and they will charge us for the repairs. After examining bed, @home guys said that bed is faultily fixed up so the MDF wood was not able to withstand the weight and they corrected the fault with nominal charges. What we were shocked was how could the sales guy promise us that its solid rubber wood bed and when told the same, @home guys were not ready to accept any complaint saying its our fault, buying the bed without checking it.
Now not even six months of using the bed properly the bed has started giving problem again and lost its stability. Its all waste of money there with no quality and no accountability for whatever they say, to sell the product.
