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Pathetic customer service
Sep 09, 2014 05:08 PM 46841 Views

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Hi,


Today I visited your office located in dwarka sector five, and I'm disappointed beyond limit with the way you treat your customers.I interacted with one of your employee whose name was "priyanka bhalla". What noob level employees have you been employing lately?


I went to the office at around 1:20 and asked her to transfer the policy of a previous owner of my car to my name. She told that I will be charged Rs.1500 for that and then I told her that I will get the cash withdrawn from an ATM nearby and after I withdrew the amount I came back at around 1:25 and told her to kindly transfer the same and do all formalities. But she told that now it is her lunch time and she told me to wait for 20 minutes, I was okay with that. She took her tiffin and was having the lunch with her colleagues in the office itself. She was done with the lunch within 10 minutes and after that she started gossiping with her colleagues knowing a customer is waiting to get his work done. And she came back to her desk at 2:06. 6 freaking minutes late.She showed 0 level of courteousness. I was almost pissed off by then and then to put the icing on Another 15 minutes went by and I was sitting like a fool. Then and there I decided to hell with your company and I took the old insurance papers back and went straight home.


Its a suggestion to your company that if you do not want to lose your customers then kindly stop hiring these old aged lazy bimbos in your company.Having said that in future I will not recommend any person to opt for your services.


Plus, I'll share the same feedback on various other consumer review platforms.


Thanks for nothing at all.


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