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21%
1.24 

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Do not trust netmeds services
Mar 17, 2017 08:22 AM 3637 Views
(Updated Mar 20, 2017 10:19 PM)

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The only reason I opt for this service is because it is the only online pharmacy that has delivery in my city.


The site netmeds.com cannot be trusted for any reason based on my experience with them.


1)While ordering, whenever I checked the delivery time based on the pin code, it always offers delivery within 3 to 4 days. In practice, I NEVER, EVER received a shipment before the tenth day of ordering. No other proof is needed to conclude that they make a fake promise.


2)They put your prescription  in an endless waiting period for approval. They will delay it  by waiting for approval even when it is a repeat order, where the prescription may be already approved in the earlier purchases.


3)Now is the best part! You are intimated that the consignment is shipped and tracking ID is available.Simply it takes another 5-6 days for the consignment to reach you. To my knowledge, it takes only 2 days for a consignment to reach you in any city in south India.


Hence I guess that the shipment status also is false. It seems that they update the status as shipped, many days ahead of the actual shipment.


Putting this altogether, this is is a fraudulent on-line seller. stay way if possible.


I am saying this based on my own experience.


Thanks!


Update:


Friends,if you select COD,please open you box then confirm you received what you ordered before you make your payment. Please!


Today I received a packet for my COD order; my wife took the delivery of the packet as I was not at home, the COD amount was paid.


To my surprise,I have found that they have packed entirely different medicines with invoice to some other customer.


Really frustrating after long wait for 12 days.


This is how RESPONSIBLE they are. See how silly this company is!


I have no idea if they will replace or how they are going to replace it. I realize that I am being taken for a ride.


PS: I think the positive reviews are paid ones, I have not seen such a worst e commerce company ever before. I should have given negative rating if it was possible


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Brand Response

Dear Jobi,
Thank you for letting us know about your experience with Netmeds.com. We apologize if our service did not meet your expectations. We are associated with Mouthshut and hope your issue is resolved. If not, please share your order details with us by emailing to escalation@netmeds.com, so we can learn more about your specific situation and make things right. We assure you that your complaint will be handled on a priority basis. We value your business and we would like to retain you as a valued customer. Thank you for your understanding.

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By: Netmeds | Mar 28, 2017  11:12 AM Comments 0

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