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21%
1.25 

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Bhubaneswar, India India
NEVER EVER SHOP FROM NETMEDS.COM
Jul 04, 2017 01:20 PM 2706 Views (via Mobile)

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I had ordered thrice from this website. The first time, the courier person didn't even call or message me prior to coming. He rang the doorbell. As I wasn't there, nobody opened. So, he left the courier at the security desk. The second time I received the wrong product.


The third time, I cancelled my order the same day that I had placed it. It was in the first stage. Yet, they couriered it without paying any heed to my cancellation. When I called them, a girl called Ramya told me that only 80% will be refunded. Why? Why not the entire amount? Cheating& looting customers is all they know how to do. And they don't even have a toll-free no.


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Brand Response

Dear Aparna Mishra,
We Thank you for letting us know about your experience with Netmeds.com. We see that you are not satisfied with our services. With reference to your order, our escalation Team has emailed you the complete details of your order. Kindly check your registered email inbox for more details of your order.
Kindly be informed that we are incorporating new processes that will enable us to avoid such instances in future, hence we would request you to treat this as an aberration and not as the reflection of our services. If you are satisfied with our response, we would kindly request you to revise the review & rating.
Hope you will give us another opportunity to serve you and we look forward to having you as one of our valued customers for years to come.
Thanks & Regards,
Netmeds Team

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By: Netmeds | Jul 05, 2017  03:49 PM Comments 1

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