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1.25 

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Verified Member MouthShut Verified Member
Bengaluru India
Too much of time for Delivery
Dec 13, 2017 07:29 AM 4221 Views (via Android App)

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Hi friends, I wanted to share my opinion about the Netmeds.com.


I had ordered few BP tablets for my mother last week which I urgently needed. The netmeds.com offered me 25% discount and hence I booked medicines by updating prescription. They promised that medicines would deliver within 24hours. Immediately within few minutes I got a call from them to confirm all the medicines. They told the medicines will be at my doorstep in the stipulated time. After some time I got a text message to make the payment for the ordered medicines. I made a payment via my debit card. I waited but didn't receive it with in the 24hours time slab. I called up the customer service they said the medicines with deliver shortly but not confirming the time. I told it's pretty urgent, but the customer service guy said I need to only wait. I waited 72hours to get my medicines finally.


This is really unacceptable because what in case. if we need a life saving drug and if we don't receive it as per the promised time?


Guys, it's better to not to depend on online medicines in emergency situations.


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Brand Response

Dear Gururaja,
We regret the inconvenience. We hope your issue would have been resolved. If you still have a concern Please write to us at escalation@netmeds.com so that we can check as to why you feel that our service was unsavoury and pathetic. And we are sure that you will have a better experience the next time around.
Regards,
Netmeds Team

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By: Netmeds | May 21, 2018  03:07 PM Comments 0

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