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21%
1.24 

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Bengaluru/ Bangalore India
Unreliable and Stuckup
Jun 30, 2016 08:43 PM 14793 Views

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Had a horrible experience ordering from Needs.Placed an order with them on 28th June 16 and had uploaded the prescription which contained the medicines.


They took 2 days to verify the same and they come to the conclusion that 2 items needed a fresh prescription.Told them that the same description had been executed the previous time and sent across.


They were not willing to relent and finally cancelled the order and swore never to purchase from Netmeds again.


They run the business luring customers on discounts 15% in bill and 5% to be redeemed next time at the cost of poor delivery. Medicines are urgent and Netmeds take an average of 10 days for delivery.


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Brand Response

Dear Ashok Kamath,
Thank you for letting us know about your experience with Netmeds.com. We apologise if our service did not meet your expectations. We are now associated with Mouthshut and hope your issue is resolved. If not, please share your order details with us by emailing to escalation@netmeds.com, so we can learn more about your specific situation and make things right. We assure you that your complaint will be handled on a priority basis. We value your business and we would like to retain you as a valued customer.

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By: Netmeds | Dec 22, 2016  11:17 AM Comments 1

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