Review on Netmeds by MouthShut User

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21%

1.24

11,260 Votes

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subhadeep_vc

India India

18 Reviews

29 Followers

Bit high pricing

Jul 30, 2017 09:26 AM 5081 Views (via Android App)

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I had ordered a sunblock along with some other items recently. The other items were in order except the sunblock. They sent some other hel instead.

To make matters worse they don't arrange for reverse pick up. You have to parcel the items back yourself.

They are a premium website for buying medicines online but such carelessness on the part of their staff adds to the bad name of their brand.

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Brand Response

Dear Subhajeet Biswas,
Thank you for letting us know about your experience with Netmeds.com. We apologise if our service did not meet your expectations. We are now associated with Mouthshut and hope your issue is resolved, if not please email us to escalation@netmeds.com along with your order id.
Kindly be informed that we are always keen to listen to our customers and to receive their feedback. This is the best way to improve our products and services and maintain our customer’s experience with us.
Please be informed that efforts are taken to avoid such instances in future. Hope you will give us another opportunity to serve you as we would like to retain you as a valued customer.
Thanks & Regards,
Netmeds Team.