Jun 29, 2015 03:04 PM
15201 Views
I would say service is below average as they have done considerable damage to my items.
Pros: They have done reasonable good packing while taking items
Cons: Loading, unloading, handling was very bad and they damaged my Diwan set completely, one leg almost broke.
I had a very bitter experience when i asked why why was it loaded vertically instead of horizontal, because of which it got damaged. He started bull shitting and claiming that they are not all responsible. Also replied that, they are not running insurance to cover damage. But when i asked for insurance as part of the deal he replied, it is not required and waste of money.
At the end, he showed his true colors, raising voice, and threatening, abusing when we ask for ownership of the damage.
Few other items, like Fridge, wardrobe also got dents, but no answer on those. In fact they missed one item also in transit
Bike packing was not apt, it was covered partially.Bottom line: they are okay for local shifting but not for out station
