Aug 23, 2012 11:31 PM
10446 Views
Recently baught a toyota certified pre-owned camry from this dealer. Before making the purchase they are very nice and friendly. But I am sorry to say that after the purchase, they don't even care the customer. Even after 3 months I haven't received the RC book transferred. Rason they say is they need to get NOC from the previous owner.The reason we buy from a dealer rather than third party is to get a peace of mind and thinking they will be taking care of all these paper work in first place. How can they buy a vehicle from person without taking NOC from him? How can they then sell the vehicle to another person without having NOC from previous owner.
Worst thing is they don't even respond to your queries. I have sent mail to the manger Rajeev asking about the RC delay and when can I expect. No response. Then I contacted head of customer service Jino Kurian. Same thing. No response. Only thing I can advise anyome who intend to buy from here is 'Good luck'. I never knew a well reputed auto manufacturer still can have a dealer with poor care and response for customers
