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MouthShut Score

18%
1.22 

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+91-922-353-7000

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Calcutta, India India
Naaptol- Worst Online Shopping Site
Aug 27, 2013 01:26 AM 8628 Views
(Updated Aug 27, 2013 05:53 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

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Ordered one HCL SYNC Tab on 18th August 2013. When I talked to their Customer Care executives they giving false excuses regarding non delivery of the product. They are so daring that openly challenge me & told me not to accept the product & reluctant of hearing customers feed backs The products are also not up to the mark.


The delivery channel Aramex is very bad. There is a false field named "Post Complaint" No one is there to listen about your complaints  If someone is going to buy anything from them go for the option COD (Cash On Delivery) otherwise there are so many chances of getting inferior products or problems regarding non- delivery.


Very Very bad online shopping site with inferior products with false commitments and very poor delivery services. Never expected. For further proof I've attached my order details. Check it.


They're also hiding negative feed back about products. If you've any negative feedback they will never allow you to post ur review on Naaptol Site.


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Brand Response

Please accept our sincere apologies for the inconvenience caused to you.
We recently signed up with Mouthshut.com to ensure customer satisfaction. However, your complaint is very old & it seems your product is out of warranty.
We look forward to serve you better on your next purchase with naaptol.
Your continued patronage and suggestions are a vital parth2111 of our growth. And for that, we are most grateful.
Regards@naaptol

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By: Naaptol | Nov 04, 2016  06:15 PM Comments 0

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