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MouthShut Score

17%
1.23 

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+91-922-353-7000

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REFUND: VERY POOR CUSTOMER SERVICE
Mar 21, 2020 12:52 PM 1556 Views (via Mobile)
(Updated Mar 21, 2020 12:58 PM)

Customer Service:

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I bought a product over call from their advertisement on TV.Item was not fit and good so I texted them on whatsapp within 48 hours to return the item but got irrelevant replies. I tried finding their correct customer service number. Today I when I called them they said, you had to call within 48 hours. And refuse to take the item back and disconnected the call, although it is nowhere mentioned that call to return item has to be made within 48 hours. I checked online it says customers have to contact within 10 days. I DON’T RECOMMEND TO BUY THINGS FROM NAAPTOL.


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Brand Response

Hi ,
Apologies from Naaptol!
Please help us with order details at backoffice.crm@naaptol.com or reach us through whatsapp on 9220049000.
Have a nice day!
Regards@Naaptol

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By: Naaptol | Mar 24, 2020  06:20 PM Comments 0

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