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MouthShut Score

18%
1.21 

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+91-922-353-7000

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Worst Experience
Aug 22, 2012 06:22 PM 2228 Views

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Naaptol is the worst online shopping site with disgusting customer service. A bunch of frauds, useless people working there who speaks nonsense and tells lie even the higher management officers and supervisors.


I bought one Sony Photo frame and made the payment online.


The product did not come to me at all and every time I call them, they say the same thing over and over again that you will get it within 3-4 days which never ends. I complaint atleast 20 times but no action. No records, every time I complain and they throw it into the trash.


Do not ever do shopping from naaptol, you will suffer.


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Brand Response

Dear Somesh,
As per our telephonic discussion, we have escalated the case to the concern unit & awaiting revert from them.
We have shared the direct contact number to reach us.
Also, we will keep you posted on the progress of your complaint. Kindly allow 3 to 5 working days for the same.
Your co-operation and patience is appreciated.
Your patronage is important for us.
Truly,
Naaptol

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By: Naaptol | Aug 22, 2012  06:28 PM Comments 1

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