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MouthShut Score

18%
1.22 

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+91-922-353-7000

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I feel this review is:

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Low quality products with unethical business
May 12, 2012 11:27 PM 2794 Views

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Guys, beware of this company, I purchased a product from them couple of days back, it was of very low quality, I did not want to go for refund because the delivery charge itself was 300. I decided to write a review on their website on the product to alert the public on the quality of the product, my review was listed with'Pending Review' status but after couple of days it just disappeared!


I called their customer care but they said I have not written any review, if there is any, it will appear online! I asked them to connect to the concerned department but the executive simply disconnected the call! Since it was a negative review on their product, I believe they just removed it!


So, my advise to the public, do not go buy the price or the reviews you see on their website, you will regret later. Avoid this company, go with other reputed online sellers with transparent review and rating system.


Quoting my order number just to prove this is not a spam comment: 3959145


Whatever positive review you see on this website are by their employees(look at the number of reviews written by them and the way the review is written), another fraudulent action from Naaptol!


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Brand Response

Dear Sunil,
Please accept our sincere apologies over the incident. We tried reaching you at 08892501190, but you were not receiving the calls.
We request you to send back the entire product at our ware house for refund. We have sent you the instructions at your email id sunilmnambiar@gmail.com.
Kindly write us back at support@naaptol.com or feedback@naaptol.com in case of any clarification.
Also, help us with your alternate contact number.
Please be assured of complete and satisfactory resolution.
Regards,
Naaptol Online Shopping Pvt Ltd

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By: Naaptol | May 14, 2012  03:48 PM Comments 7

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