Nov 16, 2014 12:56 PM
21405 Views
I am very very disappointed in the service I received from Myntra, the delivery people are so careless, that they don't even contact us before delivery and dump the package to any one who is at home, In my case I called the moment I received the auto text from Myntra and spoke to delivery man and clearly informed not to deliver but he ignored and delivered for my bad, I call the customer support team and spoke to Abishek, and he said sorry and was not helfull in understanding the situation and I requested him to escalate and then spoke to Gazi aool and neither he was also not helpfull and I asked him to escalate and then spoke to Manager Bupathi and he informed that he will get the charges returned back to my ac and will keep the issue open and would give a call back.
Next day but he failed and I had not herd from any of the team, he also took my ac details, till day I have not received any thing and they do not have tol free no and every time I call them they apologize and inform that they were raising another compliant I wasted almost hours and till date no out come Hence I had no option but to knock the consumers compliant team to do the needful, We are newly Family settled in India after coming from New Zealand, and we found this as non trust able service, coz our assurance was taken for granted.
I please request the team to get this issue justified and do the needful.
Yuvraj
Infosys Immigration service.
