Name: Myntra.com is useless
Item: Myntra
Rating: 1
Author: a Mouthshut User

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kanikasharma117

delhi India

2 Reviews

Myntra.com is useless

Aug 06, 2011 08:15 PM 2687 Views

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I purchased a shoe on Myntra.com with Tracking code:58592600975 on Cash on delivery. My order is shipped on 15 th of July, 2011, yet to be received . I thik I should wait for another year to get my shoes. I called them so many times, they always replied will get my order soon. Thank God I have not paid them in advance by debit card, else I am sure I will not get my money back.

Very poor service and customer support.

This was my first and last order with Myntra.com.

Frineds please beware of this website.

Thanks

Kanika

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Brand Response

Dear Kanika,
We wish to inform you that your order was shipped out on via Blue Dart. However, Blue Dart has informed us that they were unable to deliver it to you as the consignee was unavailable at the address mentioned to collect the order.
However, we have asked Blue Dart to re-attempt delivery. Kindly allow us 2-3 business days to ensure your order is delivered.
We regret the inconvenience caused and request you to kindly bear with us.
We will do our very best to continue to meet your needs and look forward to closure of your service request within next 72 hours.
Thanks again! We look forward to serving you for many years to come.
Regards,
Chirag B
Myntra.com