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Out of stock items displayed on this website. Review on Myntra

Name: Out of stock items displayed on this website
Item: Myntra
Rating: 2
Author: a Mouthshut User

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31%

1.90

80,697 Votes

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Raghav616

Meerut India

2 Reviews

Out of stock items displayed on this website

Jul 10, 2011 01:11 PM 13642 Views

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I have spent almost an hour to search the formal shoes for myself. I liked the shoe name: Red Tape Formal Black Men's Shoe. When I tried to select, it shows out of stock. After that I tried to search another items which are still there on their website however my size is not there.

I am very disappointed that they are doing online business and items are out of stock and they are displaying on their website.

Why they are displaying those products which are out of stock, they are so many shoes and t-shirts still displayed by them are out of stock.

I am a regular online buyer and they are doing the incorrect practices by showing out of stock items on their website. By friend recommended this website and also see the advertisement in my facebook account as well.

I am sorry you just lost one good customer.

R. Bansal

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Brand Response

Dear Raghav616,
Greetings of the day!!
We really appreciate your interest in products displayed on our site.
We do regret the inconvenience however would also like to share the reason for so many products being sold out on our site currently.
The fashion industry calendar is divided into two major time seasons. Spring generally refers to the six-month period from January to June, and Fall refers to the months from July to December. These are the most traditionally used dividing marks, although individual designers or stores may choose to operate using slightly different months or timing.
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Currently we are at end of season and hence most of the manufacturers/brands offer huge discounts and clear the stocks as new styles are expected from July end onward. Due to season change it is also difficult to procure products as brands themselves are out of stock for products.
While the Red Tape formal black Men's shoe you liked is currently sold out, We would request you to share the detail of specific style so that we can try and procure it specially for you.
Request you to send the link of product you liked along with your contact details to chirag.bhuva@myntra.com and we would be more than happy to assist you.
As soon as any product gets sold out we do update product status on site as sold out however we do have information about certain products which are still available with brands and can be procured on demand and we may be able to procure the Red tape shoe if it is available with brand.
We look forward to receive the product details /contact details at earliest to help you get your preferred product.
We hope our response was helpful and answers all your queries.
In case you would like to discuss it in detail I would request you to call me on 09945844884 and I would be happy to assist you.
Please note we will do our very best to continue to meet your needs and your continued patronage and suggestions are a vital part of our growth, and for that we are most grateful to you.
Thanks & Regards,
Chirag B
Myntra.com
Regards,
Chirag B
Myntra