Extremely bad service and fraudulent. Review on Mygrahak

Based on my good experience with other online shopping portals, i recently ordered groceries from mygrahak and was very disappointed with their service. Apart from delivering some wrong items(they delivered goods of lesser value but billed me for bigger packs) , the condition in which they came wasn't good either(a crushed corn flakes box and dusty packet of detergent isn't very appealing).

I also ordered a packet of sausages which was not even cold, forget frozen ( and that too in this heat). the customer care is very non-supportive and half the time they cut your call and don't bother calling you back. I complained about the delay in delivery and about replacing the wrong items for which I was overcharged  but they haven't  bothered responding.

After reading how others were cheated by this website, I wouldn't recommend anyone to order from here.