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4.18 

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My Review on Mouthshut.com - its loosing its sheen
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 24, 2008 12:49 PM 3048 Views
(Updated Aug 24, 2008 12:52 PM)

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MouthShut_Official Cares

MouthShut_Official is working closely with MouthShut.com to achieve customer satisfaction

If you are wondering where is my article - keep reading, it will start after those pesky Google Ads.


Now you read it - - - - -


Just recently I saw my a review that I had posted a long time ago - and I was unhappy with Mouthshut.com.


Well, what an irony - someone not happy about the site, which lists the displeasure or accolades of other products and services.


My first foremost problem is with the layout - I could barely make out the article in between those pesky Google Ads.


Second one is about the 'Issue Resolved', there was no issues in my review to be resolved in the first place!


I just informed the fellow readers about the ineptitude of a service vendor - in this case it was Kotak Securities, at a point in time [I surely hope that they have improved since then].


How can they mark my comment 'Issue Resolved' - I have not received any calls from Kotak Securities to apologize!


And what "Issue"????????????????? It was a comment/review - that is what this site is all about.


I thought it was a remark and an unprejudiced review - how can you close an 'Issue' of a comment?


I hope Mouthshut.com is not titling towards becoming an advertising portal for


corporates and big brands - rather than the truthful site which strives to bring honest reviews to it readers.


Cheerios,


Devin


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Brand Response

Dear Member,
We already sent you following m2m regarding your review on Kotak Securities.

M2M sent to you :

"Dear Member:

This is regarding your review on Kotak Securities.

Are you satisfied by the response given by the company? Has your issue been resolved?

You are requested to respond within 7 days. If not we will assume that your issue has been resolved.

Regards,
Jasmine Ahuja
Head - Member Support"

Please check in your inbox.

Regards
Mouthshut Support.



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By: MouthShut_Official | Aug 24, 2008 01:30 PM  (Updated Aug 24, 2008 01:33 PM) Comments 0

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