Nov 11, 2016 12:10 PM
2615 Views
Hi
Please do not buy any moto x Style
products.
This mail is regarding my motorola X Style handset which I submitted to your customer care center at Sahara Mall on 2nd July as my phone touch was not working+ phone screen was damaged.
I am highly disappointed with your service and I will never encourage any one to buy your phone. I was informed that I will get my phone within 10days. I called them to ask the status of my phone but in return I got very rude replied that madam is your 10 days are completed instead of telling me what is the condition and status. They asked me not to call back again and they themselves will inform me.
But I dint receive any call from their side, than I called back on 26th July which is 24 DAYS after I have submitted my phone and I got the same reply from the customer guy. Moreover he asked me to collect my phone back as I cant wait(Do you think 24 days were not even enough to at least know the status of my phone?). After all this I called up at the main customer care center of motorola and they said they have raised my request at higher level and will revert me within 24 hours but I dint receive any call or mail regarding this.
