Sep 27, 2019 06:09 PM
815 Views
We purchased this product and in the first use found that the pulp collector was not getting locked properly. We spoke to the customer service who advised us that they will rectify the problem but cannot replace the faulty product. Post their rectification, in the second use, the pulp strainer got tilted and the inserter got scraped by the blade. The strainer got stuck and with great difficulty we could take it out and now the motor is not powered on.
Design is also not good as the pulp collector has lots of nooks and corners in which the pulp is getting stuck and cleaning is very difficult.
The strainer is getting stuck and there are no markings on the product to help release the strainer easily for cleaning
We spent Rs.5500 for this product but were not able to get even a single glass of juice for use!