A lot of differences in their words n their doings. Review on Modern Automobiles - Chandigarh

I would like to do a complaint against Modern Automobiles, Chandigarh. No body is stick with their words there.

1. When I booked Swift VXi car Silky Silver on 14th April 2010. They (Santosh and Deepak) told me about one month waiting time. But I did not get car within that period. After sending below mail, I got a call from Surinder Ma'am (From Modern Automobiles) on 15th May and she offered me White color car, when I asked that I was told 1 month waiting for Silky Silver, she said waiting is from 4 weeks to 6 weeks and it may take 10 more days for Silky Silver car. Then I agreed to buy White color car.

   
   




2. At the time of booking, I was told that car's cost is Rs. 452088 and there would be additional Rs. 2000 for logistic charges and that is compulsory. On 14th May my friend bought a WagnoR from Modern Automobiles and he did not pay logistic charges.

   
   

When I asked from Surinder on 15th May regarding the same, then she said this was a co-operate discount to my friend. As I am working in the same company, I asked if I get the same co-operate discount on which she said "yes".

But on the car delivery day, she refused to give co-operate discount to me and said the Rs. 2000 was Modern's discount to my friend only for WagnoR. This offer is not applicable to Swift car and I was bounded to pay Rs. 454088.

1. Yesterday, I got my bill (Invoice) after submitted the balance amount's cheque (given by bank). In bill I found, logistic charges are not mentioned. What I found is the car's cost is Rs 454088 (which should be Rs 452088 as set by Maruti and quote by Modern at the time of booking). There is a less discount mentioned in the bill of Rs. 1219 and after that the car's total cost is Rs. 452869. When I asked about this from Surinder Ma'am, she said Rs 1219 is the cost of Mats, Steering cover, Divinity and Mud Flaps which were committed to be given free with the car at the time of booking and same were given to my friend at free of cost with WagnoR too.

   
   




2. I asked 10 times not to use sticker (sticker of Modern Automobiles) on the car on car delivery day also, even then they put sticker on the car.

   
   

Also, I was not at all happy with the services of Modern's staff after booking of my car.

Kindly do the needful so that dealers like Modern Automobile should not do the false commitment with their clients and harras them and spoil the name of brand Maruti.

Thanks & Regards

Krishan Babbar

On Fri, May 14, 2010 at 4:27 PM, Krishan Babbar wrote:

Dear Deepak,

Any update, as today is 14th and no call so far. At the time of booking you committed for delivery of the car in (even before) one month and one month has been completed today.

May I know the confirmed date when you will deliver the car for sure.

Thanks

Krishan Babbar

On Mon, May 3, 2010 at 3:42 PM, Krishan Babbar wrote:

Dear Deepak,

Thanks for the status update.

Regards,

Krishan Babbar

On Mon, May 3, 2010 at 2:31 AM, modern- TV wrote:

Dear Sir,

The Car will be delivered around 15-05-2010. The exact date will be informed to you on telephone. As per your instruction no sticker will be pasted on your car without your permission.

Thanks & regards

Deepak Girdhar

9417240044

----- Original Message -----

From: Krishan Babbar

To: modern.chd.sal1@marutidealers.com ; modern.chd.hr1@marutidealers.com

Cc: salil.narang

Sent: Friday, April 30, 2010 9:57 AM

Subject: Re: Status enquiry of car delivery date

Thanks

Krishan Babbar

On Thu, Apr 29, 2010 at 2:06 AM, Krishan Babbar wrote:

Hello Sir,

I, Krishan Babbar, booked a car Swift VXi (Silky Silver) with you on dated 14-Apr-10. I would like to know the status by when will I get the delivery of car.

Also, please make sure that no sticker (having modern automobiles or anything) should be pasted on the car without my permission.

Thanks