Mar 31, 2017 11:26 AM
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Bought two machines - a 2.0 TR and a 1.5 TR - was happy to see the product looked big and good.
The so called "engineer" from the company was supposed to come at 9.30 am. -a local mechanic landed at 2.30 pm.
Started the process of mounting the stand, ok- mounted the outdoor unit- hit the coils to the stand - causing a dent in the new shining coils.
Pipes installed - no pipe bending tool used - hence pipe pinched at two places . I asked the mechanic to test the circuit - imagine a 2.0 TR evaporator coil is tested by a big PHOOOO. he actually put his mouth on to one end and blew with all his might and claimed that air was coming out from the other end and everything was good.
Next step the vacuum pump -was leaking oil- he said this is all they have and no meter to check for pressure or vacuum.
The pump ran for 10 mins, the mechanic knew without any measuring meter that absolute vacuum had been achieved.
Opened the ac gas and switched on the AC the fan started, the compressor started, outside temperature was 36 degrees, No cooling?
The essential fundamentals at this stage are two - one you check for temperature of "return" i.e. the gas coming back from the evaporator coil. The second is you check the amps being consumed by the compressor - well he did not have a clamp meter, and can you actually believe he touched the external part of the wire and said he could FEEL everything was ok.
No cooling still they ran the AC for 30 min well the fan was nice no cooling still.
Can you actually believe that in the entire process - no once was a digital thermometer used to measure temperature! In fact they did not have a thermometer .
Excellent product - ruined by a confused, egoistic, untrained, corrupt set of people!
Was there a single point where they did not mess up?