MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

18%
1.36 

Internet Speed:

Connection Reliability:

Help & Support:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Reasons not to go for Metronet
Apr 25, 2013 02:30 PM 23701 Views

Internet Speed:

Connection Reliability:

Help & Support:

I was using sify broadband from my local cable operator for past 15 months I never had problem with their service (a few times server slowed down during peak hours). Until recently I took metronet connection based on my cable operator's advise.


Its just been a week I had very bad experience like the speed, you will never get full speed for what you paid. I took 512kbps unlimited plan I hardly get the full download speed (i.e. 60kbps) and all the time you will get half of your bandwidth speed.


I called my cable operator he gave me the customer service number.


I spoke to the Representative, than I started explaining the problem that about fluctuating speed he than checked the stats and told me that you are getting the full speed till an hour back.


I asked "it means i'm not getting the full speed right now can you just tell me why?"


all of a sudden he put my call aside and started talking to his peers, it was so ridiculous.


He than keep pretending that i'm getting full speed. I asked him to remotely log in to my system(using Ammyy). He than checked and confirmed that I am receiving only half bandwidth speed I asked him why?


I was shocked with the answer. He said that one more user might be using the internet I thought I was hacked. He than explained me that the connection 1:3 ratio if the other user logs in the speed will be divided.


It all happened in just 2 days of usage so I honestly suggest you not to go for metronet.


I dont want this to happen to others.


Reasons Not to opt for the service


-The sharing ratio 1:3 the speed will be divided


-Very bad customer service when you call for assistance


-The bandwidth speed always fluctuates you will never get the speed constantly


I will switch back to my old ISP and I dont certify it as Outstanding but it is reliable.


Thank you for reading hope you are not its next prey.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Metronet
1
2
3
4
5
X