Nov 16, 2009 12:10 PM
1564 Views
I had a really bad experience with Meru Cabs where I had to almost miss my train to Delhi last month, i had booked a cab for 2.50pm frm my residence in Khar to Mumbai Central. First there was no 30min. intimation of driver details which meru claims to provide.
So I called Meru and had to request for driver details which I got at 2.30pm, at around 2.50, the Meru driver called me saying he cannot make it & asked me to call up Meru & ask the team to arrange for another cab.I did the same & they promised another cab in next 10 mins. I waited till 3.15pm & finally took the good old black yellow cab to my destination.And yes I finally received a call frm the second driver at 3.30pm asking for directions by when I had reached mahim & just manged to catch my train.I didnt even get an apology call from meru, so please do not rely on meru cabs, the good old black yellow cabs may not be very comfortable but definately reliable..
