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Most irresponsible/unreliable cab service - Mumbai. Review on Meru Cabs

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14%

1.24

8,779 Votes

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+91-22-44224422, +91-22-40520100

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Hotnspicy

Mumbai India

9 Reviews

2 Followers

Most irresponsible/unreliable cab service - Mumbai

Oct 24, 2011 12:39 PM 2190 Views

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I booked meru cab for airport drop on Oct 4...they confirmed my booking for 7.15 am pick up and sent me sms for same.

I again called them at 6.45 as I didnt get driver details, to which they promised to sms me soon....as I still didnt get sms, I called them at 7.10...i got shock of my life wen I was told that cab was cancelled as driver didnt turn up...they didnt even bother to inform me till the last minute.

I STRONGLY SUGGEST ALL OF YOU NOT TO USE MERU CABS....THESE ARE THE MOST UNRELIABLE CAB SERVICE PROVIDERS IN MUMBAI.

sasidhar

nandigamsasidhar@gmail.com

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Brand Response

Dear Mr.Sasidhar,
Thank you for contacting us via MouthShut_Official.
We apologize for the inconvenience you and your family had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and I request you to kindly provide me with your contact details so that I can personally ensure that the issue is resolve at the earliest.
For any further assistance, please feel free to write us at feedback.web@merucabs.com
Regards,
Customer Relations-Meru Cabs