Jan 07, 2012 01:38 PM
12846 Views
I was looking for a medical policy for my parents and I accidentally bumped into their site. Its a excellent pool of information.
I am in touch with a e-business manager Aniket Gaikwad. I am yet to buy the policy and experience their customer service however its important to share the good customer experience I have had with them.
First of all they don't call you frantically forcing you to avoid calls. They call at designated time and if you are busy they drop an email on their discussion.
Secondly. They are courteous enough to discuss other policies pros and cons and do not push their product down the throat. They understand the need well and moreover share all the options and help you zero down to one of them.
Over all Aniket has made this experience a good one so far and I hope for the same ahead.