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Medi Assist India Image

MouthShut Score

54%
3.96 

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Ownership is missing in Mediassist TPA
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Dec 28, 2022 09:21 PM 1552 Views (via Mobile)
(Updated Dec 29, 2022 12:37 AM)

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Have had v.bad experience,


Mediassist follows guidelines but fails to take ownership , Leadership & doesn't challenge the norms.


Pathetic service, executives don't have any authority to work on exceptions, looks like no one is helpful in Cashless Claims Team.


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Brand Response

Hi, We're sorry for the poor experience you had. We're working to improve our service and empower our team to handle exceptions better. Thank you for your feedback. Regards, Team Medi Assist

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By: mediassist | Apr 05, 2024  01:19 PM Comments 0

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