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26%
1.46 

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Forgery by Max Life Insurance Employee
May 06, 2013 09:48 PM 7376 Views

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This Insurance company is a BIG no no. They turned my life insurance policy into 2 policies without my permission by forging my signature! I began getting calls from them asking  about the number of policies I had. I kept telling them that I had only one. The employee who had forged my signature was called Mayur. I don't know his last name. I still have the document with the fake signature.  A little different from mine, which alerted them.


Eventually, they did away with the second policy and being a small amount, I lost a small amount of money on that, but it will affect my future bonuses from the insurance. I hope they've fired the employee. I was told they have, but I'm not sure.


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Brand Response

Dear anitasaran,
Greetings from Max Life Insurance. It seems like you have not had a pleasant experience with Max Life Insurance. We would request you to please share your policy number and contact details at care@maxlifeinsurance.com. Our customer service team will get in touch with you to understand your concern better and address the same within 48 hours of receiving the details. We would like to assure you that we provide our customers an open and transparent basis for the relationship and any unethical act by our employees or agents are dealt with appropriately
Regards,
Max Life Insurance

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By: Max_Life | May 20, 2013  08:23 AM Comments 1

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