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MouthShut Score

26%
1.47 

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Looks pretty good
Nov 09, 2003 06:55 PM 8462 Views
(Updated Nov 26, 2005 01:32 PM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Until last year, I never thought of any company other than LIC


for life insurance policies. A long term financial commitment with


a company linked to a foreign company looked too risky. Besides,


sovereign guarantee was available only for LIC policies.


However, last year I wanted to discontinue Bima Kiran and go for


Jeevan Anmol. I wanted a pure risk policy and Jeevan Anmol premium


was much lower. But LIC refused to give me Jeevan Anmol because


I had lapsed the Bima Kiran within the last 3 years. Letters to


divisional managers did not give me any response. Worse, it took


LIC eleven months to refund my first premium that I had given


along with the proposal form of Jeevan Anmol.


That's when I checked Outlook Money for other insurance companies.


Found that MaxNewYourLife provides the next cheapest pure risk


insurance for my age. My experience with MNYL has been very good!


The agent (''advisor'') was very courtious and DID NOT TRY TO SELL


any other policy once I told him I am looking for pure risk term policy.


This was so different from my experience with LIC agents.


MNYL's service was also very good. They returned my phone calls


(and emails) very promptly. My only fear is that the company should


stay in India for long term and should not default on its promises.


Recently, I set up an ECS for premium payment. Since then I no longer have to


call the agent or visit the branch. It has been really convenient. I have set up ECS


for LIC policies too but MYNL gives 2% discount for ECS which is great !


More importantly, term rates are now lower than LIC's (or any other insurance


company) for people in the 20s. People in the 30s and older will have to compare and


check.


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Brand Response

Thank you for your comments and feedback. It is our endeavor to provide our customers with the best in class service and utmost care and will carry on doing the best.

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By: Max_Life | May 20, 2013  06:55 AM Comments 0

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