Name: Do not take SIM for USA - Its a hoax
Item: Matrix Mobile Operator
Rating: 1
Author: a Mouthshut User

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gurvineet

Kanpur, Uttar Pradesh India

2 Reviews

1 Follower

Do not take SIM for USA - It's a hoax

Oct 25, 2012 12:28 PM 1337 Views

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They dont inform you but charge 15 rupees for an incoming sms and 15 rupees for incoming call !! then they give you used AT & T numbers of American people you get mad incoming calls and mad SMS's without touching your phone bill will come to 10, 000 in 9 days.

My number belonged to Melissa and had a horror time receiving her sms's and calls , lastly even if u disconnect call u get charged - 15 rupees .. per disconnection WOW!! lot of other free incoming free services are available in India - google!! for US and Canada.. one call to India for 10 mins was charged to 800 approx!! Horrible horrible y take Matrix then.!!

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Brand Response

Dear Customer,
We sincerely regret for any inconvenience caused to you.
We would like to clarify that the incoming calls are chargeable while in USA and the bill is raised through the reliable billing platform and according to the tariff shared with customer at point of sale.
We request you to kindly share your Matrix account details on the below mentioned email ids to check and address your concerns/communication error.
hina.rohira@matrix.in & nayab.ahamad@matrix.in
We will ensure an early resolution.
Thanks.
Support_Matrix