Feb 13, 2017 04:48 PM
5051 Views
I have to give it to Matrix sims for their quick response time to my issue - while I was in States using their sim card very conveniently, I totally forgot to get the data pack activated. Since I was on duty calls there, I just had the time to email them stating that the data plan needs to be activated. Within a few hours I got an email to confirm that they would charge some few dollars extra for the data and once I approve they would activate it. All this activation took less than 4 hours and I must really appreciate their team working around the clock to address our issues and concerns. Thanks guys, you’ve been great so far! Definitely recommending.
