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Home > Mobile and Internet > Mobile Operators > Matrix Mobile Operator > Cheating in call rates

Cheating in call rates. Review on Matrix Mobile Operator

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21%
1.27 

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Verified Member MouthShut Verified Member
Tirupur India
Cheating in call rates
Feb 12, 2016 03:52 PM 23814 Views (via Mobile)

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I was taken Matrix number for Singapore and Indonesia.


The matrix official went by my home to offer the card and clarified me call points of interest. According to the official the local call charge will be 16 rs/min and worldwide call charge will be 25 rs/min.


In any case they produced the bill with call charge of rs. 100 for each min.


On inquisitive about the bill and call charges connected, they denied the rates clarified by their official and rather let us know that we were utilizing a wrong calling technique.


Any calling technique wasn't disclosed to us by their official at the season of offering.


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Brand Response

Hi Rheosh,
Allow us to look into this, if we are at any fault we would be glad to rectify the same. Please send the details of the Matrix Connection taken at shashank@matrix.in and I will ensure you get a response ASAP.
Regards,
Shashank

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By: Matrix_Cellular | Feb 12, 2016 06:04 PM  (Updated Feb 12, 2016 06:04 PM) Comments 0

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