Dec 23, 2010 06:41 PM
2281 Views
Recently, we ordered food from Mast Kalandar for home delivery. The person taking the order said the delivery will be in 30 minutes. After waiting for 45 minutes, I called again to followup on the status. Now, the person reconfirmed the order and said the delivery boy will start now and will reach in 15 minutes. After waiting for another 30 minutes, I called and the guy said he should reach in 5 minutes. By the time kids were already feeling sleepy so my wife cooked Maggie for them (thank god for the 2-minute noodles !!).
Finally the delivery boy came after almost 2 hours. I paid the bill without actually looking at the packet, stupid me....when I actually opened the packet, to my horror, the delivered food was not at all what we ordered in the first place. We called Mast Kalandar and they were totally unapologetic and were not ready to give me the number of their manager or the senior person....I learned my lesson. No more Mast Kalandar.
I will advice everyone to avoid. Food quality is pathetic and customer service matches the food quality..
